About the role :
In this role, you would be given the critical responsibility of managing the product roadmap of My Telenor app in order to help Telenor make its customers’ life easy and simple. This also feeds directly into the ambition of Telenor becoming a digitally savvy company, dedicated to providing convenience to its customers. The job role would entail work with a lot of product development, management, and analytics in the digital ecosystem.
Your Impactful Goals will include:
End to End product roadmap delivery for My Telenor app/ Telenor Pakistan website / No Data No credit portal
To maintain and increase digital transactions/sales
Maintain and increase engagement levels of app’s Daily Active Users, Screen views, etc.
Optimize application journey for better customer experience.
To build, manage and maintain complete ownership of all the Digital Channels being offered to customers. These channels would include all MyTelenor App /Website and Zero Redirected Portals.
Formulating & Executing the Digital Channels strategy
Your Typical day at work
Finalizing feature rollout plans with the vendor and internal tech teams. Wireframing, design finalization, and prototyping of all new features.
Growth Hacking: Responsible for extracting all Consumer and Business Insights for the MyTelenor APP, performing the necessary analytics to track budget, monitor statistics, determine trends, variances and identifies opportunities for improvement and scaling up of the Digital Channels
Identifying and explore new for MyTelenor APP for driving engagement.
Responsible for entire Customer Lifecycle Management and UI/UX of the MyTelenor App
Preparing forecast for MyTelenor APP, including channel-wise acquisition, engagement & retention projections.
Manage end to end data analytics for My Telenor app eco-system.
What we are looking for?
Education: Degree(s)/Major(s): Bachelors/Masters in Business Administration/CS/Engineering/IT
Experience:
Have an understanding of Android and iOS platforms
Experience as a project/product manager on digital platforms
Potential Career Path:
Opportunities to grow vertically and laterally in the role based on aspirations and performance.
Functional Skills/Knowledge Areas:
Strong analytical skills
The undertaking of basic analytics tools like Google Analytics, Firebase, MixPanel, Play Console, insider
Experience in working in an agile environment will be preferred.
Experience of design thinking, execution, product development, digital marketing, data analysis, insights, segmentation
Experience working within the technology industry/start-up environment is highly desirable.
Demonstrated history of conducting quantitative analyses that have driven valuable change or optimization in a business context
Why should you join us at Telenor?
At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest. As one of the top employers of the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.
As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin, or disability.
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